FerroTune ("we", "us", "our") is committed to protecting your personal information. This policy explains what data we collect, why we collect it, and how it is used.
When you place an order or contact us, we may collect:
- Your name, email address, shipping address, and phone number
- Payment information (processed securely via Shopify Payments — we never store card details)
- Order history and communication records
- Device and browsing data (via cookies) when you visit our website
We collect only what is necessary to process your order and improve your experience.
- Process and fulfil your order
- Send order confirmations and shipping updates
- Respond to customer service enquiries
- Send marketing emails, if you have opted in (you may unsubscribe at any time)
- Improve our website and product offering through anonymised analytics
We do not sell your personal data to third parties.
We share necessary data with trusted service providers only:
- Shopify (our e-commerce platform)
- Payment processors (Stripe, PayPal, or similar)
- Shipping carriers for order fulfilment
- Email marketing tools, if you are subscribed
All partners are required to handle your data in compliance with applicable data protection laws.
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing at any time
- Lodge a complaint with your local data protection authority
To exercise any of these rights, email us at info@ferrotuneshop.com.
Our website uses cookies to enhance your browsing experience and analyse site traffic. You may adjust cookie preferences in your browser settings at any time.
For privacy-related enquiries: info@ferrotuneshop.com
